Refund and Returns Policy

Effective Date: December 24, 2024

At Dolys.site, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Refund Eligibility

  • Products must be returned within 30 days of delivery.

  • Items must be unused, in their original condition, and in the original packaging.

  • Proof of purchase is required.

2. Non-Refundable Items

  • Sale items or gift cards are non-refundable.

  • Custom or personalized products.

3. Refund Process

  • Once we receive your returned item, we will inspect it.

  • Refunds will be processed to the original payment method within 7-10 business days.

4. Return Shipping

Customers are responsible for return shipping costs unless the product was damaged or incorrect.

5. Exchanges

Exchanges are allowed for defective or damaged items only. Please contact us for assistance.

Contact Us Street: 583 E Main St Bronson, Florida(FL), 32621
Phone number: (352) 495-9946
Email: info@dolys.site
Website: https://dolys.site/